Questions we hear most

It depends on your lot size and the tier. The plans page shows what each program includes. Your written quote lists your lot size, your visit dates and your price per visit, so you can compare before you agree to anything.

A lead walks the yard with you, or measures from a map if you prefer. We note the grass type, the shade, the sprinklers and the trouble spots, then send a written quote with your program, your visit dates and your price per visit.

By card or bank transfer. You choose to pay after each visit or on one yearly invoice, and the quote shows the one you picked.

Yes. Move up or down, or cancel, by phone or email before your next visit. You pay for the visits already made and nothing more.

Your quote lists the date of the first visit. A visit on a typical suburban lot takes under an hour, and you do not need to be home.

A visit washed out by rain moves to the next dry day, and your calendar updates. In the summer rainy season, fertilizer follows the rule where you live. After a hard freeze we hold fertilizer until the lawn shows new growth.

Mow at the height we advise, pick up toys and hoses, and leave the gate unlocked. Tell us if your sprinklers run on a timer so we can note the schedule.

Duval County and the parts of Clay, St. Johns and Nassau counties listed on the service area page, with the ZIP codes we cover. If your ZIP is not listed, send it through the form and we will say whether we can reach you.

Yes. Our Florida pesticide license, our fertilizer certification and our liability insurance are listed in the footer and in the credentials section, and your quote carries the numbers. Ask for the insurance certificate and we send it.

Part of our team does: Magaly Rios in customer care and Dante Salazar, one of our route leads. Every page on this site has a Spanish version; use the language link in the header.

Follow the product label's re-entry time. Every visit log lists the product type and its re-entry time, and we tell you when to keep children and pets off the lawn.

Most Jacksonville lawns are St. Augustine, with some Bermuda, zoysia and centipede. St. Augustine has wide, flat blades and thick runners; Bermuda has finer blades. We confirm the grass at the first visit and write it in your log.

We keep a visit log with the date, the product type and what we saw, and you can send it to your board. We cannot promise how a board will answer, and we do not write the reply for you.